Sunday, November 25, 2007

AA Sucks

So, I've finally almost got 25,000 miles to get a free ticket. My wife agrees to transfer some of her miles to me.

AA charges a fee to transfer miles. Why? Is there some processing cost I'm unaware of? Ok, I'll grant them that. The kicker? The transfer cost is variable. What does that mean? They provide a scale. The more miles you transfer, the higher the cost. WHAT?! Are you telling me that AA's cost are higher if they are transferring 750 miles v. 500 miles? Unbelievable.

And that's supposed to be their "loyalty" program?!!

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